Alternative Dispute Resolution

For the resolution of any dispute that may arise, the Judicial Court of the District of Porto is competent, with express waiver of any other.

Without prejudice to the provisions of the previous paragraph, any dispute may be dealt with within the scope of the Alternative Resolution of Consumer Disputes, and the CLIENT may resort to existing entities, namely:

Information and Arbitration Centers for Consumer Conflicts of Vale do Ave; Cávado Valley; Porto; Coimbra; Lisbon; Algarve or Nacional (email: geral@cniacc.pt), whose contacts can be made available at: https:/www.consumidor.gov.pt or www.arbitragemdeconsumo.org, or via telephone +351 213 564 650.